Get an email

Example Query

query ExampleQuery($id: String!) {
  incomingEmail(id: $id) {
    aiSummary
    archivedAt
    archivedByUser {
      avatarUrl
      contact
      createdAt
      email
      firstName
      fullName
      id
      lastName
      stateEnum
      updatedAt
    }
    createdAt
    htmlBody
    id
    incomingEmailAttachments {
      byteSize
      contentDispositionEnum
      contentType
      createdAt
      filename
      id
      updatedAt
      url
    }
    incomingEmailAttachmentsCount
    incomingEmailContacts {
      addressEnum
      contact
      createdAt
      createdByUser
      id
      stateEnum
      updatedAt
    }
    incomingEmailContactsCount
  }
}

Variables

{
  "id": "example"
}

Example response

{
  "data": {
    "incomingEmail": {
      "aiSummary": "example",
      "archivedAt": "example",
      "archivedByUser": {
        "avatarUrl": "example",
        "contact": {
          "addressStateCode": null,
          "archivedAt": null,
          "archivedByUser": null,
          "contactAddresses": null,
          "contactCitizenships": null,
          "contactClassifications": null,
          "contactDetails": null,
          "contactOrganizations": null,
          "contactRoles": null,
          "country": null
        },
        "createdAt": "example",
        "email": "example",
        "firstName": "example",
        "fullName": "example",
        "id": "example",
        "lastName": "example",
        "stateEnum": "disabled",
        "updatedAt": "example"
      },
      "createdAt": "example",
      "htmlBody": "example",
      "id": "example",
      "incomingEmailAttachments": [
        {
          "byteSize": 0,
          "contentDispositionEnum": "attachment",
          "contentType": "example",
          "createdAt": "example",
          "filename": "example",
          "id": "example",
          "updatedAt": "example",
          "url": "example"
        }
      ],
      "incomingEmailAttachmentsCount": 0,
      "incomingEmailContacts": [
        {
          "addressEnum": "bcc",
          "contact": {
            "addressStateCode": null,
            "archivedAt": null,
            "archivedByUser": null,
            "contactAddresses": null,
            "contactCitizenships": null,
            "contactClassifications": null,
            "contactDetails": null,
            "contactOrganizations": null,
            "contactRoles": null,
            "country": null
          },
          "createdAt": "example",
          "createdByUser": {
            "avatarUrl": null,
            "contact": null,
            "createdAt": null,
            "email": null,
            "firstName": null,
            "fullName": null,
            "id": null,
            "lastName": null,
            "stateEnum": null,
            "updatedAt": null
          },
          "id": "example",
          "stateEnum": "assigned",
          "updatedAt": "example"
        }
      ],
      "incomingEmailContactsCount": 0
    }
  }
}

Returns an incoming email by ID.

Arguments

idStringRequired

The ID of the incoming email to return.

Returns

an IncomingEmail

createdAtString

The email's creation date.

idString

The email's unique identifier.

incomingEmailAttachmentslist of IncomingEmailAttachments

The files attached to or embedded in the email.

incomingEmailContactslist of IncomingEmailContacts

The contacts linked to the email.

incomingEmailMatterslist of IncomingEmailMatters

The links between the email and its matters, including unconfirmed suggestions.

incomingEmailUserslist of IncomingEmailUsers

The sender and recipient addresses on the email.

taggingslist of Taggings

The tags applied to the email.

updatedAtString

The date the email was last updated.

aiSummaryStringOptional

An AI-generated summary of the email.

archivedAtStringOptional

The date the email was archived. Returns null if the email is active.

archivedByUserUserOptional

The user who archived the email.

htmlBodyStringOptional

The email's HTML body, with scripts and other unsafe markup removed.

incomingEmailAttachmentsCountIntegerOptional

The number of files attached to the email.

incomingEmailContactsCountIntegerOptional

The number of contacts linked to the email.

rawFromlist of StringsOptional

The sender addresses as they appear in the From header.

receivedAtStringOptional

The date and time the email was received.

stateEnumIncomingEmailStateEnumOptional

Whether the email has been assigned to a matter.

Allowed values:

subjectStringOptional

The email's original subject line.

textBodyStringOptional

The email’s plain-text body.

titleStringOptional

The email's title. Defaults to the subject and can be edited.

unlinkedEmailslist of StringsOptional

The email addresses on the email that are not linked to any contact.